Field Service
Manage your remote workforce effectively with a responsive end-to-end system. Dynamics 365 Field Service provides all the tools you need to deliver exceptional customer service remotely, dispatching and monitoring resources effectively as and when needed.
No matter where your customers are based, Microsoft Dynamics 365 Field Service provides your team with all they need to deliver great service on the go using a dedicated mobile app, managing their inventory with ease and accessing relevant and up-to-date information on the case they’ve been assigned to.
Whether your team comprises tens, hundreds or thousands of employees, the scalability and functionality of Field Service significantly reduces the effort needed to manage workload, with the ability to allocate work based on skillset and map routes between jobs.
Reducing the time spent on trivial tasks, Field Service is the perfect software for boosting your organisation’s efficiency if you have employees working afield, and with a strong reputation for improving first-time fix rates, you can be sure Field Service will please customers and team members alike.
Key Benefits
Deliver excellent on-site service at customer locations.
Gain clear oversight of mobile workers and equipment.
Reduce travel time and associated costs.
Maintain your inventory
With your team and resources based away from headquarters, Field Service allows you to keep track of company tools and equipment from wherever you’re based, as well as providing capability to maintain up-to-date records on individual items and their usage.
Manage customer assets
In addition to managing your own equipment, Field Service gives you the ability to maintain service history on your customers’ assets, and items which are internet-enabled can send information directly to Field Service, allowing you to schedule necessary maintenance where appropriate.
Watch our demo
Take a look at our Dynamics 365 Field Service demo and discover the numerous capabilities and wealth of benefits it can bring your organisation.
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Contact Us
Speak to the member of the Tisski team
If you’d like to find out more about how Field Service can help you manage your remote workforce more effectively, please don’t hesitate to get in touch.
