The Tisski team are passionate about helping the public sector to become more efficient and improve services by benefiting from the market leading technologies and platforms that Microsoft provides. Focused mainly around Dynamics 365, Tisski’s experts specialise in Microsoft cloud technology for case management and its application within a public sector context.

Tisski has worked with many customers both large and small with a specific focus on case management. Our experience has taught us that often it is better for a team to be able to try a solution before being asked to make a large investment which may not be required.

It is for this reason Tisski has designed Resolve – an out of the box, turnkey case management solution enabling departments to get up and running instantly and benefit from the extensive core features before configuring the system extensively.

What can Resolve do?

Resolve is a solution built on Dynamics 365 specifically for public sector organisations. The solution can help you with:

  • Deploying a consistent Case Management process across the organisation
  • Reducing staff workloads by enabling web self-service
  • Monitoring Service Level Agreements to improve service performance
  • Reducing time to case resolution with an intelligent Knowledge Base
  • Improving data-driven decision making with real-time dashboards
  • Harnessing the power of machine learning and AI to improve the service user experience
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    Download the Resolve Leaflet