What can Resolve do?
Resolve is a solution built on Dynamics 365 specifically for public sector organisations. The solution can help you with:
Deploying a consistent Case Management process across the organisation
Reducing staff workloads by enabling web self-service
Monitoring Service Level Agreements to improve service performance
Reducing time to case resolution with an intelligent Knowledge Base
Improving data-driven decision making with real-time dashboards
Harnessing the power of machine learning and AI to improve the service user experience