Resolve – Case Management Solution:

What can Resolve do?

Resolve is a solution built on Dynamics 365 specifically for public sector organisations. The solution can help you with:

Deploying a consistent Case Management process across the organisation

Reducing staff workloads by enabling web self-service

Monitoring Service Level Agreements to improve service performance

Reducing time to case resolution with an intelligent Knowledge Base

Improving data-driven decision making with real-time dashboards

Harnessing the power of machine learning and AI to improve the service user experience