Hey, I’m Moss and I’m a Business Analyst. I’m here to make sure our customers get the right info and the right tech. I quite often challenge their current ways of doing business and support the creation of a “one team” way of working, which then helps them get to a really great place. I also train users on Microsoft Dynamics 365 and create and maintain testing documentation, amongst other things.
Business analysis and quality assurance – and I’d like to think inspiring our customers and my colleagues, too!
January 2019, but I did one month as a contractor before then.
So many reasons! Anna and the rest of the leadership team inspire you to inspire others and the family element really makes us feel like we’re all one team, plus the support that we get is outstanding.
I’ve been in the technology industry for over 35 years and seen how IT constantly changes and evolves. My objective is to ensure these changes are for the betterment of humanity, so I stay in IT to ensure we remain mindful and ethical about what we do.
Training over 500 users for a new system and fundamentally changing the way they do business. Also, training two apprentices and then seeing them flourish and ‘fly’ on their own was and still is a massive reward for me.
When I was young, I watched ‘Jaws’, which made me afraid of being in deep dark water with sharks all around me - but I started learning a lot about them and planned a diving holiday where I could face my fears. I ended up doing just that and in the mid-90s I went diving with them in the Maldives. When I saw them in their own environment, showing off the grace of their movement, the absolute beauty in their design, I was amazed. I learnt that fear was only ignorance on my part and that I shouldn’t believe everything as portrayed in films.